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Rimini Street, Inc. helps businesses maintain software they already use instead of relying solely on the software vendor. Clients pay it to resolve technical problems, support customized software and supply tax, legal and regulatory updates where needed. Its services can replace vendor support at a lower fee or supplement it. Most revenue comes from support for Oracle and SAP enterprise software, and clients generally pay annually in advance.
Some clients also pay for Rimini Manage to handle day-to-day system administration, monitoring and operational support, or buy security and consulting services. The business depends on companies choosing independent support and renewing their contracts; moving to software that Rimini Street does not support can end that relationship.
Legal restrictions shape its Oracle work. A permanent injunction limits how it may support certain Oracle product lines, without banning Oracle support altogether. Under its settlement with Oracle, it is winding down PeopleSoft support and services and must finish by July 31, 2028.
The risk section is the longest, dullest part of the filing. This keeps only what can really hurt you: where it hits, how hard, when it plays out.
Every company claims an edge. Each one is checked against hard numbers like margins and returns: which hold, and which line gives way first.
Oracle competes for the support fees that enterprise software customers can instead pay Rimini Street. Their settlement requires Rimini Street to end PeopleSoft services by July 31, 2028; those services accounted for approximately 5% of its 2025 revenue, down from approximately 8% in 2024.
SAP customers can pay Rimini Street rather than SAP to support and run their business software. Watch SAP’s on-premise support and cloud subscription revenue separately: support for traditionally licensed software can be bought separately, while cloud subscriptions bundle basic support.
IBM competes with Rimini Street for business customers’ spending both on support for IBM software and on running and improving enterprise applications. Rimini Street has expanded the IBM products it supports, making customers’ choice between IBM’s own support and an independent provider worth watching.
Accenture competes with Rimini Street for contracts to run enterprise applications, advise on technology and transform business-planning systems. Its consulting and managed-services work puts Rimini Street’s combined software support and day-to-day management offering up against a global delivery network.
Wipro competes with Rimini Street for fees from enterprises outsourcing the running and modernization of their applications. Wipro’s application-modernization and consulting work is the relevant business to watch, rather than its sales of third-party IT products.
ServiceNow helps Rimini Street offer more than software support: they developed its first Agentic UX solutions together, and customers also pay Rimini Street to run their ServiceNow applications. Watch their work on AI-driven workflows across existing business software, though later Agentic UX versions may use other AI providers.
Microsoft competes with Rimini Street for support fees from enterprises using Microsoft software. Rimini Street has expanded the Microsoft products it supports, so customers’ willingness to buy independent support matters more to this tie than Microsoft’s broader cloud business.
Broadcom’s VMware software gives Rimini Street a customer base for independent support, while Broadcom’s enterprise security offerings compete with Rimini Street’s security solutions.
SAP SE earningsSAP
SAP's report will show whether businesses keep paying for support on traditionally licensed software or shift to cloud subscriptions that bundle basic support, shaping the market Rimini Street can compete for.
Separate SAP's support revenue for traditionally licensed software from its cloud subscription revenue. If support holds while cloud subscriptions grow, businesses are still using software whose support can be bought separately, leaving a market Rimini Street can pursue. If support falls as cloud subscriptions rise, customers are shifting to bundled support and the market for independent support may be narrowing.
Rimini Street, Inc. earningsThis company
Rimini Street's report will show whether subscription support revenue can offset the PeopleSoft wind-down while protecting the profit it earns on services.
Read subscription revenue alongside gross margin—the share of revenue left after direct service costs. Steady or rising subscription revenue with a stable margin would show that other support contracts and services are offsetting the PeopleSoft wind-down without service costs taking a larger bite. If both weaken, the core support business is under pressure and other services are not filling the gap. Separate any one-time revenue recognized from client terminations from recurring subscription revenue.
Oracle Corp earningsORCL
Oracle's report will show whether businesses still need support for installed software, offering a read on the market where Oracle and Rimini Street compete for support fees.
Read Oracle's software-support revenue alongside its cloud business. Steady or rising support revenue would show that businesses still pay to support installed software, though Oracle is also competing for those fees. Falling support revenue as cloud grows could signal a shrinking base for independent support. For Rimini Street, this is a clue about the market beyond PeopleSoft: its settlement with Oracle requires it to exit PeopleSoft services by July 31, 2028, and those services were about 5% of its 2025 revenue.
