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monday.com helps organizations manage work through configurable boards, automated workflows and connections to other software. Teams can adapt its shared Work OS platform to their own processes with little or no coding. Its products cover work management, customer relationship management, software development and service operations, but monday work management supplies most revenue.
Organizations from small businesses to enterprises pay for continuous access and support, generally through monthly or annual subscriptions priced by the number of users. Payments are generally made upfront. No single customer supplies a large share of revenue. The business depends on customers renewing subscriptions and expanding their use through more users, higher-tier plans or additional products, as well as winning new customers.
The platform relies mainly on Amazon Web Services for hosting, making continued access to that provider’s computing and storage capacity important to service delivery. Privacy and data-localization rules constrain where customer information can be stored or processed, while export controls and sanctions restrict which countries, organizations and people monday.com may serve.
The risk section is the longest, dullest part of the filing. This keeps only what can really hurt you: where it hits, how hard, when it plays out.
Every company claims an edge. Each one is checked against hard numbers like margins and returns: which hold, and which line gives way first.
monday.com’s results hinge mainly on work-management adoption and expansion within customer accounts, with Smartsheet, ClickUp and Notion important competitors to watch beyond this list.
Asana, Inc. competes for the team spending that supports monday.com’s main revenue source: both sell software for coordinating projects, tasks and company-wide initiatives. Watch whether Asana’s paying teams expand into more uses, such as employee onboarding and resource planning.
Atlassian competes with monday.com for business teams’ software spending across three areas: Trello for work management, Jira for software development and Jira Service Management for service management. Its cloud revenue is a useful line to watch, though it covers a broader portfolio than these competing products.
HubSpot competes with monday.com’s CRM offering for businesses paying to manage sales and customer relationships. Watch its sales tools and Smart CRM, rather than treating its broader marketing and service platform as a direct comparison.
Freshworks Inc. competes with monday.com for businesses buying work-management and enterprise service-management software, including Freshservice. Watch Freshservice and Freshservice for Business Teams for the overlap, rather than its separate Freshdesk customer-experience suite.
ServiceNow competes with monday.com for organizations paying to manage enterprise services and automate business processes with tools that require little coding. Its Creator products for building workflows are a concrete place to watch this overlap.
Salesforce competes with monday.com for businesses paying for software to manage sales pipelines and customer relationships. Watch its CRM offering, while remembering that Salesforce sells subscriptions across businesses of all sizes and reports no material dependence on any particular product group.
Adobe’s Workfront competes with monday.com’s work-management platform for enterprise customers planning projects and coordinating marketing teams.
Microsoft competes with monday.com for businesses buying tools to organize teams, projects and customer workflows. Also watch changes to access and compatibility with Microsoft applications: monday.com relies on these connections, and losing them could reduce its products’ functionality or demand.
HUBSPOT, INC. earningsHUBS
HubSpot’s report will show demand for sales and customer-management software, where its products compete with monday.com’s CRM offering for business budgets.
Focus on growth in HubSpot’s sales tools and Smart CRM, rather than treating its broader marketing and service platform as a direct comparison. Growth in those products says businesses are still paying for sales-pipeline and customer-management software, supporting the market for monday.com’s CRM; a slowdown means those customers and budgets are harder to win.
monday.com Ltd. earningsThis company
monday.com’s report will show whether existing customers are adding seats and products, and whether AI and infrastructure costs are eating into the subscription business’s margin.
Read net dollar retention alongside revenue growth: it measures whether customers from a year earlier now generate more or less subscription revenue. Steady retention with growth says existing customers are still adding seats and products; weaker retention means expansion is no longer offsetting reductions and lost customers as well. Then check whether gross margin holds near its previously reported 89%: a decline means the cost of serving customers is rising faster, with AI computing costs one possible pressure; stability says costs have not yet materially squeezed subscription revenue.
Asana, Inc. earningsASAN
Asana’s report will show whether businesses are expanding their use of team-coordination software, the same budget pool that supports monday.com’s main work-management business.
Check whether Asana’s paying customers use the software for more tasks, and pair that with changes in paid customers or revenue to see whether broader use is translating into subscriptions. Wider use with paid-business growth says companies are still buying more team-coordination software, supporting demand for monday.com’s core product; weaker usage expansion and paid growth point to a tougher budget pool.
